Founded in 1999, UPSTREAM is a global provider of outsourced customer care services. The company offers business process outsourcing, inbound selling and Web support services. It serves the travel and hospitality industries. The company has partnerships with Airline Reporting Corporation, Galileo International and PhoCusWright. UPSTREAM s customer care associates manage more than 10 million transactions yearly across multiple channels, including Read more...

Founded in 1946, Travel and Transport is a full-service travel management company. With more than 800 employees, it provides multifaceted support and assistance in the areas of formal quarterly reviews and resolution of issues. The company offers implementation, transaction cost management, vendor negotiation assistance, noncompliance analysis and travel policy development services. It also provides emergency services for domestic and international Read more...