Founded in 1974, Reservation Center is a privately held corporation that offers call center services to the United States-and Canadian-based travel industry. It offers digital call voice recording, customized answering and online ticket monitoring services. The company s desk services include expedited priority responses and automated airline upgrades. It also offers password-protected and detailed activity reporting services. In addition, Reservation Center provides online emergency ticketing solutions. Its ticketing department facilitates electronic and paper tickets, as well as prepaid bookings and exchanges. Located in Agoura Hills, Calif., the company provides toll-free personal touch numbers that feature customized call answering options.